Encore 24 PORTS NWAY SWITCHING HUB User's Guide Page 141

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Diagnostics and Troubleshooting 6-19
6
The NET LED does not Illuminate
¥ Run a lamp test from Menu-9 Diagnostics to make sure the LEDs are working.
¥ Make sure the T1 line from your service provider is connected to the DA-15 female
connector on the back of the DSU/CSU.
¥ Remove the T1 line from the back of the DSU/CSU and place the T1 test set in its
place. Connect the transmit of the T1 test set to the receive of the network plug (pins
3 and 11, 3Ñtip, 11Ñring). If the NET LED changes to any color, i.e., green or red,
contact your service provider for assistance with cutting over the T1 line.
If the NET LED does not light, place the T1 loopback plug on the network connector
on the back of the DSU/CSU. If it then changes color, troubleshoot your test setup.
¥ If the NET LED never lights, call Digital Link technical support for assistance.
The NET LED is Constantly Red
¥ Make sure the T1 line framing and coding formats match the DSU/CSUÕs framing
and coding formats.
¥ Check the DSU/CSU for excessive errors.
In ESF mode, check for CRC and BPVs; in D4 mode check for BPVs only. If excessive
errors appear, place your T1 test set or your loopback plug on the DA-15 female
connector on the back of the system to see if the errors stop.
If they do, contact your service provider for assistance.
If the errors do not stop, call Digital Link technical support for assistance.
The NET LED Remains Constant Amber/yellow
¥ Check to see if the DSU/CSU is receiving a yellow or AIS (blue) alarm.
¥ Make sure the remote/far end system is receiving a proper T1 signal. If it is not, it
will be generating a yellow alarm towards your equipment.
¥ If the system is still receiving a yellow alarm, place the T1 test set or the T1 loopback
plug on the DA-15 connector on the back of the DSU/CSU. If the yellow alarm
stops, contact your service provider for assistance.
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