Encore 24 PORTS NWAY SWITCHING HUB User's Guide Page 139

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Diagnostics and Troubleshooting 6-17
6
¥ Check all fuses for opens and replace as needed. If the DSU/CSU blows fuses
continuously, call Digital Link technical support.
The DSU/CSU System does not Dial Out when an Alarm Occurs
¥ Make sure the connection between the Comm Port and the modem is a crossover
(null) modem connection.
¥ A DCE port is represented the same way as the modem port.
¥ Make sure Connection is set to Modem and two valid telephone numbers are set in
Phone Number 1 and Phone Number 2 in Menu 8 Alarm II.
¥ Make sure Block all Alarms is set to No in Menu-7 Alarm and the occurring alarm is
set to Enabled.
¥ If the above steps do not correct the problem, call Digital Link technical support for
assistance.
There is no FDL Communication with the Remote/far End System
¥ Make sure the DSU/CSU is conÞgured for ESF framing and the Digital Link FDL
protocol is enabled in the Menu-4 Main ConÞguration menu. FDL communications
do not exist in D4 framing.
¥ Make sure you have no DACS devices between your local and remote DSU/CSUs. If
a DACS device is in your T1 circuit, you will not have FDL communication
(regardless of your framing format).
¥ If the above steps fail to solve the problem, call Digital Link technical support for
assistance.
The ESF User Registers do not Clear from the Network Carrier
¥ Make sure the ANSI FDL protocol is set to Enabled in the Menu-4 Main
ConÞguration menu.
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