Encore 24 PORTS NWAY SWITCHING HUB User's Guide Page 145

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Diagnostics and Troubleshooting 6-23
6
No Response from any DSU/CSU on the Communication Network
¥ Make sure Pin 8, CTS, is not connected at the ASCII terminal end of the Comm Port
cable.
Standard Digital Link Comm Port cables do not have this connection. Some ASCII
terminals activate the CTS line and thus interfere with the DSU/CSU collision
avoidance.
¥ Get a null modem adapter to cross pins 2 and 3 (transmit and receive for modems)
on the terminal.
¥ The Comm Port cable is connected to an inactive or faulty port on the terminal, or
the terminal is faulty.
¥ Replace the Comm Port cable if it is faulty.
¥ Make sure the Comm Port parameters match the terminalÕs parameters.
No Response from Some DSU/CSUs on the Network
¥ Make sure the DSU/CSU is powered up.
¥ Make sure the unit ID is correct.
¥ Swap the connector positions with a DSU/CSU that has no problem communicating
with the terminal, to Þnd out if a portion of the Comm Port cable is faulty.
¥ Make sure the Comm Port parameters match the terminalÕs parameters.
Invalid Data is Received from One or All DSU/CSUs on the Network
¥ Make sure the Comm Port parameters (on the problem DSU/CSUs) match the
parameters of the terminal.
¥ Verify that none of the DSU/CSUs are missing an ID and that no two DSU/CSUs
have the same unit ID.
¥ Verify a DSU/CSU that is not in DLMS or SNMP mode.
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